Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier who has taken possession of the goods, designated by you, have taken possession of them.
In order to exercise your right of revocation, you must notify us (RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany, firstname.lastname@example.org, telephone: +4940270750270) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this Agreement, we shall repay to you all payments received from you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement.
The delivery costs are excluded from the repayment. For returns within Germany we charge 3.70 Euro as standard, if you wish us to organise the return. For returns from abroad we charge 15.00 Euro if we should take over the organization of the return for you. If you prefer to return the product yourself, this is of course also possible. Of course, you can also contact our service centre at any time for returns. You can reach our service team under the telephone number 00800/78772368.
Translated with www.DeepL.com/Translator
For this refund we use the same payment method you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this refund. We may refuse a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to atrikom fulfillment Gesellschaft für Projekt-Dienstleistungen mbH (Haagweg 12, 65462 Ginsheim-Gustavsburg, Germany) immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary to inspect their condition, properties and functionality.
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany, email@example.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
- Ordered on (*)/received on (*)
- Name(s) of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for paper communication)
(*) Delete as appropriate.